PRIVACY POLICY

Last Updated: [24/12/2025]

Marubozu Financial Services Pvt Ltd (“Company”, “We”, “Us”, “Our”),

CIN: U66190WB2024PTC274287,

operating the website https://www.marubozufinserv.co.in/, respects your privacy and is committed to protecting the personal data shared with us through our website and via WhatsApp Business / WhatsApp Business API, in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

1. Information We Collect

We may collect and process the following personal data:

a) Personal Information

Name

Mobile number

Loan or financial service requirements

Information voluntarily shared by you during WhatsApp conversations or website interactions

b) Communication Data

WhatsApp message content relevant to service delivery

Message timestamps, delivery and read status

Interaction history for customer support and compliance purposes

We do not collect personal data that is not required for providing our services.

2. Purpose of Data Processing

Your personal data is collected and used strictly for lawful purposes, including:

Providing financial advisory and facilitation services

Responding to inquiries and service requests

Sharing service updates, follow-ups, and status notifications

Coordinating with banks, NBFCs, or financial institutions

Compliance with legal, regulatory, and audit requirements

3. Consent & Data Principal Rights

We initiate WhatsApp communication only after receiving your explicit consent.

As a Data Principal under the DPDP Act, 2023, you have the right to:

Withdraw your consent at any time

Request access to your personal data

Request correction or erasure of your personal data

Raise grievances related to data processing

You may withdraw consent by replying “STOP” or “UNSUBSCRIBE” on WhatsApp.

4. Data Sharing & Disclosure

Your personal data may be shared only on a need-to-know basis with:

Banks, NBFCs, or financial institutions for service facilitation

Authorized technology or communication service providers

Government or regulatory authorities, where legally required

We do not sell or rent your personal data to any third party.

5. WhatsApp Platform Disclaimer

WhatsApp is a third-party platform operated by Meta Platforms Inc.

Your use of WhatsApp is governed by WhatsApp’s own Terms of Service and Privacy Policy.

Marubozu Financial Services Pvt Ltd does not control WhatsApp’s internal data processing systems and is not responsible for platform-level data handling by Meta.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, loss, or alteration. Access to personal data is restricted to authorized personnel only.

7. Data Retention

Personal data is retained only for as long as necessary to:

Fulfill the stated purposes

Meet legal, regulatory, and compliance obligations

Once no longer required, data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not intended for individuals below the age of 18. We do not knowingly collect or process personal data of children.

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact:

Marubozu Financial Services Pvt Ltd

CIN: U66190WB2024PTC274287

Website: https://www.marubozufinserv.co.in/